4LF
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It's Our Home Algarve – Mediação Imobiliária Lda

Privacy Policy

1. Introduction

It's Our Home Algarve – Mediação Imobiliária Lda (“we”, “our”, “us”) values your privacy and is committed to protecting the personal data you provide through our website (https://4lf.pt). This policy explains how we collect, process, store and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 — GDPR — and Portuguese law. By accessing or using our website, you agree to the terms of this policy.

2. Personal data we collect

We collect the following personal data when voluntarily provided by visitors:

  • Name
  • Email address
  • Phone number

3. Purpose of processing

  • Responding to enquiries submitted through the website
  • Marketing and promotional communications
  • Website analytics to improve user experience
  • Property enquiries and consulting services

4. Legal basis for processing

  • Consent: you provide your personal data voluntarily when contacting us or using our services.
  • Legitimate interests: to respond to enquiries, manage client relationships and improve our services.

You may withdraw consent at any time without affecting the lawfulness of processing carried out beforehand.

5. Cookies and tracking technologies

Our website uses cookies and similar technologies to improve your experience, for analytics, functionality and marketing.

  • Strictly necessary cookies for core site operation; analytics cookies to measure traffic and usage (for example Google Analytics with IP anonymisation and aggregated reporting only).
  • You can manage or withdraw cookie consent in your browser settings or via our cookie banner.

6. Data retention

In accordance with GDPR Article 5(1)(e), we keep your personal data no longer than necessary for the purposes for which it was collected. In practice, your data is stored until you request deletion, so you can exercise your right to erasure at any time. Some data may be retained longer to comply with legal or tax obligations. All personal data is securely stored and protected against unauthorised access, loss or disclosure.

7. Third-party sharing

We do not sell your personal data. We may share your data with third-party service providers solely to perform the purposes listed above. [TO CONFIRM: CRM / email provider name]

8. International data transfers

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

9. Your rights

  • Right of access — request a copy of your personal data.
  • Right to rectification — correct inaccurate or incomplete data.
  • Right to erasure — request deletion of your data (“right to be forgotten”).
  • Right to restrict processing — limit how your data is processed.
  • Right to data portability — receive your data in a machine-readable format.
  • Right to object — object to processing for marketing or other purposes.
  • Right to withdraw consent — at any time.
  • Right to lodge a complaint — with the Portuguese Data Protection Authority (CNPD).

10. Security of personal data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure or loss.

11. Changes to this policy

We may update this policy periodically. Changes will be posted on this page with the updated revision date.

12. Data controller contact

Company: It's Our Home Algarve – Mediação Imobiliária Lda
Address: [TO CONFIRM]
Email: [TO CONFIRM]
Privacy contact: [TO CONFIRM]